Why purchasing from your local dealer is a great idea

Where you buy your fire equipment is ultimately your decision, but Niedner Inc. urges you to consider buying at your local distributor/dealer. 

Dealers are part of your community, providing jobs and contributing to your local economy.  These dealers are under obligation to provide warranty service for products they sell, but are not legally required to service products purchased from other dealers.  At some point, you may need to return to the dealer you buy from – why not stay close to home?

The benefits of purchasing from your local dealer

  • You enjoy valuable relationship building with your Dealer Representatives, close to your home, who will explain the features and benefits of the products they represent.
  • You receive a full product orientation prior to delivery, which includes hands-on directions for many of the functions.  You are also introduced to the Dealership’s Service /Parts/Warranty personnel who are at the ready to help you with any issues that may arise, now and in the future.
  • You enjoy customer priority.  Dealerships generally service their purchasing customers first – others may experience delays or missed opportunities.  What is it worth to you to have a Dealerships full attention and motivation to satisfy you when you are in need of service?
  • Valuable tax dollars and jobs stay in your community which pays for your roads, schools, police and fire departments.
Pumpkin Center Volunteer Fire Department

At Pumpkin Center VFD, we strive to give our members quality equipment to use at all times. We’ve found over the years that small details make huge differences. Our equipment committee is always asking the question “Is something better out there?” We stay abreast of current industry trends and investigate the latest and greatest from equipment manufacturers to make sure our guys and girls have what they need to do the job and do it well. In 2009 we were tired of the fire hose we had been purchasing and bought some Niedner XL-800. The hose is still in service today. During this time we’ve found that in addition to being durable, it rolls up extremely tightly, packs tightly in hose beds and is lightweight, which lessens fatigue on members. With a comparable friction loss rate to much other hose in the industry, our committee has yet to find a reason to leave Niedner. We had several sections of cloth Niedner 4 inch supply hose before switching to 5 inch as well. It was the best supply hose I’ve ever seen or used.


Casey Snyder, Assistant Chief, Pumpkin Center Volunteer Fire Department